Boston/Toronto/Mumbai, India – February 10, 2010 – The ConJoin Group, LLC, an investment and management consulting firm specializing in helping private equity and venture capital firms transform underperforming assets, has been certified as ISO 9001:2008 compliant by the International Organization for Standardization. This standard ensures that quality management solutions that aim to enhance customer service and continually improve processes also conform to applicable customer, statutory and regulatory requirements.
“This certification is a milestone for ConJoin Group and its portfolio companies, this certification signifies that each step of the company’s operations and process support services are tightly controlled and applied consistently,” said Vish Sivaswamy, managing director, The ConJoin Group.
To secure 9001:2008 certifications, ConJoin and its portfolio companies was carefully evaluated throughout the enterprise from operations and information systems to accounting and human resources. The analysis included a thorough audit of policies and practices governing operations confirming that these processes are applied with a commitment towards ongoing improvement.
“We are the first total telecom management provider to get our delivery business ISO certified through our partnership with The ConJoin Group,” said Richard S. Garnick, CEO of Avotus Corporation. “This certification will ensure that our business processes are supported at the highest maturity level and our clients can rely on them to meet regulatory and customer needs.”
The ISO 9001:2008 Certification established by the International Standards Organization is a quality management system that sets a global standard for quality assurance processes. This certification also ensures that a company’s products and services are among the best in the world. ISO certification will help in the paradigm shift from people dependency to process centricity and will help in reducing cycle time for all delivery and support processes. The certification will help in reduction of cost, increasing the competitiveness and enhances the performance at all levels.
About ConJoin Group, LLC
ConJoin Group, LLC transforms underperforming companies to realize demonstrable and accelerating value. The ConJoin model is based on improving a business’s overall performance in an accelerated way by facilitating a true transformation of the business, utilizing vision creation, transformational leadership and experienced interim management, along with cost optimization to make a rapid positive impact. This is a notable difference from earlier generations of BPO providers who were primarily focused on large-scale replacement of repetitive tasks with limited value-add beyond cost reduction. ConJoin serves markets not generally supported by existing global outsourcers, especially mid-market corporations considered too small by these global players.
About Avotus Corporation
Avotus is the leader for groundbreaking technology-based total telecom cost management (TTCM) solutions. The company has a 20-year history of empowering companies of all sizes to gain lasting control over their complete worldwide communications environment through the effective management of their voice, data and converged communications spend.
Only Avotus brings together e-Procurement, expense, and usage management into a fully integrated solution. Avotus provides dramatic and verifiable cost savings of as much as 50% of an enterprise’s current communications spend and a triple digit in-year ROI.
Avotus offers the widest, deepest and most flexible solution set available including an onsite enterprise implementation, a hosted Application Service Provider (ASP) model, and a completely outsourced value-added managed solution.